Course curriculum

  • 1

    Welcome and Orientation

    • Introduction - Rachel Kabance

  • 2

    Module 1: Do You Speak Jackal or Giraffe?

    • [DOWNLOAD] Module 1 Workbook

    • [WATCH] An Intro to Effective Communication

    • [WATCH] Four Part Communication Framework

  • 3

    Module 2: Effective Communication Starts with Your...Eyes??

    • [DOWNLOAD] Module 2 Workbook

    • [WATCH] The Importance of Observations Over Judgments

    • [WATCH] Observing vs. Judging Yourself

  • 4

    Module 3: The Feelings Behind the Words

    • [DOWNLOAD] Module 3 Workbook

    • [WATCH] The Role Feelings Play in Effective Communication

    • [WATCH] Recognizing Feelings

    • [READ] A note from Dr. Jenn Moore

  • 5

    Module 4: Honoring Your Needs and the Needs of Others

    • [DOWNLOAD] Module 4 Workbook

    • [WATCH] Clues Other People Give You About Their Needs

    • [WATCH] Investigating Your Own Needs

  • 6

    Module 5: How to Ask for What You Need

    • [DOWNLOAD] Module 5 Workbook

    • [WATCH] The Difference between a Request and a Demand

    • [WATCH] The Art of Making Your Needs Known

  • 7

    Module 6: Common Barriers to Communication

    • [DOWNLOAD] Module 6 Workbook

    • [WATCH] How to Troubleshoot Your Way to Effective Communication

    • [WATCH] Habits that are Barriers to Communication

    • [READ] Closing Comments

  • 8

    Wrap Up

    • [WATCH] Restorative Communication Wrap Up

    • Course Completion Survey

    • Restorative Communication Quiz

  • 9

    Bonuses

    • [DOWNLOAD] Feelings Wheel Identification and Reference Sheet

    • [DOWNLOAD] Quiz: How Well Do You Communicate?